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title: Reasons Not to Recommend Purchasing Focusee for macOS Users
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date: 2024-06-20
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author: KazooTTT
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type: Post
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status: Published
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tags:
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- macOS
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- Focusee
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- Screen Recording Software
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- Review
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- Refund
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finished: true
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published: true
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category: 软件
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slug: focusee-macos-review-en
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description: >-
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An analysis of Focusee's shortcomings on macOS, including severe color
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discrepancies, slow export speed, and sound card configuration conflicts,
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along with the author's refund experience.
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NotionID-notionnext: c692f30c-bcbc-48fd-9739-19e23a3e1e40
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link-notionnext: >-
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https://kazoottt.notion.site/Reasons-Not-to-Recommend-Purchasing-Focusee-for-macOS-Users-c692f30cbcbc48fd973919e23a3e1e40
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rinId: 40
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toAstro: true
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date_created: 2024-12-02T11:03:21+08:00
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date_modified: 2025-01-22T13:39:21+08:00
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---
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# Reasons Not to Recommend Purchasing Focusee for macOS Users
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## Why I Purchased Focusee
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1. **Need to Record Both Camera and Screen Simultaneously**: Often need to show both myself and the computer screen while recording videos.
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2. **Need to Use Zoom Function**: Occasionally need to zoom in on specific areas during recording, and Focusee conveniently adds this effect.
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3. **Supports Both macOS and Windows**: Additionally, there was a discount for purchasing for two devices.
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Based on these three reasons, I purchased Focusee.
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## Why I Don't Recommend It
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### Severe Color Discrepancy
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This is the most serious issue.
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The recorded videos on macOS have significant color discrepancies compared to the actual screen, to the extent that I find it almost unusable. Here's a specific comparison:
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After discovering this issue, I contacted their team:
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On May 27th, I reported the issue for the first time. They responded that macOS 12.3 and below didn't have this problem, but versions above 12.3 did, and they were looking for a solution.
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By June 18th, there was still no reply, so I sent another email asking for progress. They replied:
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1. This is an issue caused by higher versions of macOS (but no other screen recording software has such severe color discrepancies).
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2. Fixing this specific issue might sacrifice other color gamuts in the software.
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3. The current software configuration provides the best solution for balancing various colors (meaning this issue will not be resolved).
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### Very Slow Export Speed
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The slowness is quite noticeable. My configuration is a Mac Mini M2 Pro, and whether adding effects to the recorded video or exporting it directly without any changes, the speed is very slow.
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### Sound Card Configuration Conflicts and Lack of Single Application Recording
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Focusee's sound card settings conflict with other virtual sound cards on my system, possibly causing the sound output to be forcibly switched to speakers, and I can't switch back to headphones.
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Issue troubleshooting and solutions: [[Possible Causes and Solutions for Focusee Switching System Audio to Speaker Playback forcibly]]
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[Possible Causes and Solutions for Focusee Switching System Audio to Speaker Playback forcibly](https://www.kazoottt.top/article/possible-causes-and-solutions-for-focusee-switching-system-audio-to-speaker-playback-forcibly)
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Moreover, it doesn't support single application sound recording. Competing products like Screen Studio (paid), QuickRecorder (open-source and free), and OBS all support single application sound recording.
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## Refund Experience
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Since they informed me that the color discrepancy issue would not be resolved, and this was a crucial functional defect for me, I decided to request a refund.
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I purchased Focusee from [数码荔枝 x 软件商店 - 专注于分享最新鲜优秀的正版软件](https://lizhi.shop/) Taobao store. After contacting customer service to ask if I could get a refund, they processed it quickly and agreed to it without any issues. This was quite a pleasant surprise. I will consider Litchi Digital for similar purchases in the future.
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